lucky 8 Privacy Policy
This Privacy Policy explains how lucky 8 collects, uses, stores, and protects personal information provided by players in the Philippines. Please read this policy carefully before using our platform.
Last updated: June 2025
1. What Information Do We Collect?
When you register and use lucky 8, we collect several categories of personal data to operate the platform, verify your identity, and process your transactions securely.
Account Information: When you register, we collect your full name, date of birth, email address, and a username. This information is required to create and maintain your account and to verify that you meet the age eligibility requirements for using lucky 8 in the Philippines.
Payment and Transaction Data: Because all transactions on lucky 8 are processed in Philippine Peso (₱ PHP), we collect payment-related details necessary to process deposits and withdrawals. This includes payment method information, transaction amounts, dates, and reference numbers. We do not store full card numbers or banking credentials on our servers.
Device and Browser Data: We automatically collect technical information when you access the platform, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data helps us maintain platform security and optimize the experience for Philippine mobile users.
Usage Data: We record how you interact with lucky 8, including pages visited, games accessed, betting activity, session duration, and navigation patterns. This helps us understand what features are most useful and identify any technical issues.
Cookies and Similar Technologies: We use cookies and similar tracking tools as described in section 3 of this policy.
2. How We Use Your Information
lucky 8 uses the data we collect for the following purposes:
- Account management: Creating, maintaining, and securing your player account.
- Identity and age verification: Confirming that users meet the minimum age requirement of 21 years under applicable Philippines regulations.
- Transaction processing: Handling deposits and withdrawals in Philippine Peso, and maintaining accurate financial records for your account.
- Platform improvement: Analysing usage patterns to fix bugs, improve features, and optimise the mobile experience for players across the Philippines.
- Security and fraud prevention: Detecting and preventing unauthorized account access, fraudulent transactions, and abuse of platform features.
- Legal compliance: Meeting record-keeping, reporting, and anti-money laundering obligations under applicable law.
- Communications: Sending account-related notifications such as transaction confirmations, security alerts, and policy updates. We do not send unsolicited marketing messages without your consent.
We do not use your data for automated profiling that produces legal effects, and we do not sell your personal data to third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
lucky 8 uses cookies — small text files stored on your device — to support platform functionality, maintain your session, and understand how the site is being used. We use the following categories of cookies:
- Essential cookies: Required for basic functions such as keeping you logged in during your session and maintaining cart or game state. These cannot be disabled without breaking core functionality.
- Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on return visits.
- Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are most visited, where users exit, and how long sessions last. This information is used internally to improve the platform.
Most browsers allow you to control or delete cookies through their settings. Disabling essential cookies will affect your ability to use the platform. Lucky 8 does not use third-party advertising cookies or cross-site tracking for external ad networks.
4. Data Storage, Security, and Third-Party Sharing
Your data is stored on secured servers with access controls, encryption, and regular security audits in place. lucky 8 applies industry-standard technical and organisational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
We retain account data for as long as your account is active and for a reasonable period afterward to meet legal and regulatory obligations. Transaction records are retained in accordance with financial record-keeping requirements applicable in the Philippines.
Third-party sharing: lucky 8 does not sell or rent personal data. We may share data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers. These parties are contractually required to handle data securely and only for the purposes we specify.
We may also disclose personal data when required by law, court order, or regulatory authority, or when necessary to protect the rights, safety, or property of lucky 8 or its users.
5. Your Rights and Minor Protection
As a user of lucky 8, you have the following rights regarding your personal data:
- Access: You may request a summary of the personal data we hold about you through your member account dashboard.
- Correction: If your personal information is inaccurate or outdated, you can request a correction by contacting our support team.
- Deletion: You may request deletion of your personal data, subject to any legal or regulatory retention obligations. Note that closing your account does not automatically erase all data where retention is required by law.
- Objection: You may object to certain uses of your data, such as receiving non-essential communications.
To exercise any of these rights, contact lucky 8 support through your member dashboard after logging in.
Protection of Minors: lucky 8 does not knowingly collect data from individuals under the age of 21. Our platform is strictly for adults. If we become aware that a minor has registered an account or provided personal data, we will suspend the account and delete the associated data promptly. Parents or guardians who believe a minor has accessed our platform should contact us immediately through support.
6. Policy Updates and How to Reach Us
lucky 8 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When changes are made, the updated policy will be published on this page with a revised date. We encourage all users to review this page periodically. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.
If you have questions about this Privacy Policy, how your data is handled, or wish to exercise any of your data rights, please contact our support team. Support can be reached through the contact section of your member dashboard after logging in. Alternatively, visit our FAQ page for answers to common questions about account management and data handling.
Our support contact email is: [email protected]
Questions About Your Data?
Our support team is available through your member dashboard. New to lucky 8? Create a free account and explore sportsbook, live casino, slots, and more — all with PHP payments and an English interface.